Privacy Policy

  1. Introduction

    This privacy policy ("Policy") outlines how we collect, use, and protect your personal data when you use our website connect.justplayer.de and any related services (together, the "Service").

  2. Data Controller

    JustPlayer is the data controller for the purposes of the General Data Protection Regulation ("GDPR"). If you have any questions about this Policy or how we process your personal data, please contact us using the details provided at the end of this Policy.

  3. Personal Data We Collect

    We may collect and process the following categories of personal data:

    • Contact information: including your nickname,name and email address if provided by you.
    • User data: including any data that you may provide to us, such as feedback or comments.
    • Technical data: including your IP address, browser type and version, devicy type and other similar data

  4. Purposes of Processing

    We process your personal data for the following purposes:

    • To provide you with the Service and fulfill any contracts entered into between you and us.

    • To communicate with you about the Service, including responding to your inquiries and providing customer support.

    • To personalize your experience and improve our Service.
    • To comply with applicable laws and regulations.
  5. Legal Basis for Processing

    We process your personal data on the following legal bases:

    • Your consent, where we have requested and obtained it.

    • To comply with our legal obligations.

    • Where processing is necessary for the purposes of our legitimate interests, such as to provide, maintain, and improve our Service.

  6. Data Subject Rights

    Under the GDPR, you have the following rights with respect to your personal data:

    • Right of access: You have the right to request access to your personal data that we process.

    • Right to rectification: You have the right to request that we correct any inaccuracies in your personal data.

    • Right to erasure: You have the right to request that we erase your personal data.

    • Right to restrict processing: You have the right to request that we restrict the processing of your personal data.

    • Right to data portability: You have the right to request that we provide your personal data in a structured, commonly used, and machine-readable format.

    • Right to object: You have the right to object to the processing of your personal data.

  7. Data Retention

    We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

  8. Data Transfers

    We may transfer your personal data to third parties who process data on our behalf. Such third parties may be located outside the European Economic Area (EEA). We will ensure that any such transfers are made in compliance with the GDPR and that appropriate safeguards are in place to protect your personal data.

  9. Cookies

    Our website may use cookies and similar technologies to enhance your user experience and analyze website traffic. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

    Essential cookies

    There are some cookies that we have to include in order for certain web pages to function. For this reason, they do not require your consent.

    CookieDescriptionDuration
    justplayer_connect_cookie_consentUsed to store the user's cookie consent preferences.1 year 1 month 1 day
    justplayer_connect_sessionUsed to identify the user's browsing session.2 hours
    XSRF-TOKENUsed to secure both the user and our website against cross-site request forgery attacks.2 hours
    _lcp, _lcp2, _lcp3This cookies are essential to prevent abuse of our service by bots, these do not store any personal information. Set by our Hosting Provider.1 year 2 months 1 week 1 day
  10. Data Security

    We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or destruction. We regularly review and update our security measures to ensure the protection of your personal data.

  11. Data Breaches

    In the event of a data breach, we will take appropriate steps to notify you without undue delay.

  12. Contact Us

    If you have any questions or concerns about this Policy, or wish to exercise your rights under the GDPR, please contact us at justin.k@justplayer.de.

    We will respond to your request within one month of receipt, or inform you if we require more time to process your request.

  13. Changes to this Policy

    We reserve the right to modify this Policy at any time, so please review it frequently. If we make material changes to this Policy, we will notify you either by email or by posting a notice on our website.